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Supaproofread Privacy Policy

Who We Are

In this privacy policy references to “we”, “us”, and “our” are to Supaproofread. References to “our Website” or “the Website” are to www.supaproofread.com.

 

What Information We Collect and How

The information we collect via the Website may include:

  1. Any personal details you knowingly provide us with through forms and email, such as name, address and telephone number.
  2. Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code. All transactions are handled through our accredited payment bureau, PayPal. For more information on PayPal privacy policies, please refer to http://www.paypal.com/privacy.
  3. Your preferences and use of email updates and recorded emails we send you (if you choose to receive email updates on products and offers).
  4. Your IP address - which is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
  5. Data recorded by the Website which allows us to recognise you and your preferred settings.  This saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject or warn you before downloading cookies.  Information regarding this may be found in your browser's ‘help’ facility.

What We Do With Your Information

Any personal information that we collect from this Website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

To process your order and provide after-sales service (we may pass your details on to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service).

In certain cases, we may use your email address to send you information on our other products and services. In such a case, you will be offered the option to opt in/out.

We may need to pass the information we collect on to other companies for administrative purposes. We may use third parties to carry out certain activities such as processing and sorting data, monitoring how customers use the Website and sending our e-mails. However, third parties will not be allowed to use your personal information for their own purposes.

When our customers send us documents to be edited, we keep those documents private.  We do not share them with anyone. You can feel confident that your paper, thesis, resume, dissertation, letter or any other document is kept completely confidential.

We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by our company.

Supaproofread will destroy/delete all personal information from our systems when it is no longer required by us or in accordance with applicable laws.

When you place an order with Supaproofread, we will record certain information regarding your transaction. This information includes: your name, e-mail address, country, preferred currency, costs, date of transaction, document uploaded, and data pertaining to the editing process.

Supaproofread does not collect or store credit/debit card payment information relating to payments made on this site, except for the last four digits of your card number to aid you in the processing of payment. All payments are conducted through our credit card processor and PayPal facilities, which provide highly secure credit/debit card payment options.

 

Editors and Employees

We appreciate the sensitivity of your documents and take our commitment to document confidentiality and security very seriously. Documents are sent and received within a secure system via our Website.
All editors have signed confidentiality agreements with Supaproofread and their experience/qualifications have been established to our satisfaction.

In addition, the client retains sole copyright, ownership and control over all materials submitted for proofreading and editing.

 

Your Rights

You have the right to request a copy of any information that we currently hold about you. If you would like to see a copy of the information that we have, please email our enquiries team and mark your email as DPA (Data Protection Act).

If you believe that any of the data we hold about you is incorrect or being misused or want further information, you may contact us at our enquiries email address.

 

Other Websites

This privacy policy only covers this Website. Any other websites that may be linked to by our Website are subject to their own policy, which may differ from ours.