Business

What is the difference between proofreading and editing?

Proofreading is a final review of your work to eliminate any remaining spelling, grammatical and typographical errors.  Editing combines proofreading and revision to improve the flow and structure of your document for maximum impact.

What document types can you edit?

Currently we can accept most PC-compatible programs such as: MS Word, Word Perfect, WordPad, Notepad, MS Works, MS Excel, Adobe Acrobat (PDF), MS PowerPoint and any type of web page. If you are using a program that is not listed, please save the file as a Microsoft Word document (.doc), a text document (.txt), in rich text format (.rtf), or as a PDF file.

What about confidentiality? Our document contains material which refers to confidential business processes or sensitive subjects.

The only people who will come into contact with your files will be Supaproofread's employees and editors, and they are all required to sign confidentiality agreements before working for us.  We do not sell, rent or retain your personal information (other than your registered details) and all business files are deleted one week after sending the final version.

Who uses your services?

We edit documents for students/academics, businesses and book authors. Businesses use our highly-qualified proofreaders to edit their correspondence. Supaproofread's business proofreading services are available for websites, memos, proposals, business plans, presentations, brochures and other business documents.

Who is Supaproofread.com?

Supaproofread.com is a brand owned solely by Supaservices Ltd. who is a leading online services provider. With a team of professional, highly experienced customer service advisors, all around the world, Supaproofread.com has established a sound reputation.

If I live in another country, can I still use your services?

Definitely!  Supaproofread.com is a global company; as long as you have a valid credit/debit card or a PayPal account, you can use our services.  30-day business accounts can be opened with Supaproofread.  Please contact us if you require this service.

What are your business hours?

Our website and document submission services are available 24 hours a day, 7 days a week.  Our proofreaders are based throughout the world so they're also on duty 24/7! Our administrative support department is open from 10am until 4pm (Monday to Friday), and we will generally answer email enquiries in 12 hours.

How do I get a word count for my document?

Go to the Tools menu in Microsoft Word and select Word Count. In WordPerfect, right click anywhere in the document and select Properties, and then click the Information tab.  For other types of file formats that don't have built-in word count functions such as PDF, PowerPoint or Excel, you can try downloading a free trial version of Total Assistant or Practiline.com.

Please Note: If there is a section you do not want us to check, please mention this when you submit your document(s).

Your website seems to require uploading and emailing documents and I have a slow connection.  Can I send documents any other way?

Sure!  If you want to send your document on a CD, floppy disk or in hard copy format, just visit our contact page for details on how to do so.